Our Editorial Process for Software Reviews | PSOhub

When you’re buzzing around the internet for new software, verified user reviews can provide a treasure trove of actionable information. 

Easy-to-understand reviews from real humans should help readers sift through the noise. Their insights can help people hone-in on whether or not a solution really has everything they need and want, without wasting time on a demo or free trial. 

At PSOhub, we do our own user reviews on popular software solutions throughout the year. 

We do it because highly rated solutions (including ours) are constantly evolving, adding new features, and adjusting their pricing models.

We also do software reviews so that we can properly educate our readers; maybe even give insightful feedback to the development team.

To that end, it’s important to explain the editorial process of PSOhub’s software reviews, so that readers are aware of what goes into them:

How we select which software tools to feature in our reviews

Throughout the year, we conduct rolling reviews on various software solutions to stay up to date on what’s out there. 

And since project management is our bread and butter, the software solutions we look at are all somehow related. 

These come in the form of full-blown project management suites, work management solutions, and PSA software, as well as piecemeal-related tools like time trackers, invoicing software, collaboration features, and more. 

Basically, if it’s any kind of SaaS solution that you might use in the course of managing a project, we’re interested!

Who’s writing the reviews?

Software reviews are created by two people on our small-but-mighty PSOhub team:

First, there’s the review writer, most often our copywriter or one of our marketing specialists. 

PSOhub software reviews are a collaborative effort, so we get a second person on the team to then edit each review after it’s drafted. 

The editor may add relevant information, address any issues, etc. Sometimes even the founder or one of our developers will make an appearance as an editor.

And importantly, all of our contributing writers have years of hands-on experience with project management tools, which we’ll get more into below 🙂 

Collaborative Review Process

First, the topic is selected. Then, the review writer gets to work, taking a spin through the solutions that might be contenders and gathering any updates on pricing and new features. 

Writers will draw on their own experience with the solutions in question, which means they may have to revisit old friends and test-drive new ones.

In the interest of collaboration, the writer will often ask for input from other team members or colleagues with relevant platform experience.

The writer will also look at current, verified user testimonials that may speak to factors like UX and customer satisfaction. Sources for these testimonials include G2, Capterra, HubSpot (for integrations), the software’s own review page, and more. 

Rather than trying to pull out specific quotes, our review writers try to identify trends. For example: Are a lot of people talking about value for the price? What features are people happiest about right now? What are most of the complaints about? And so on. 

After the first draft of the review has been written, we get someone else on the team with the relevant experience to do an edit. 

This way, there’s even more input as to UX, value, and other factors our readers are interested in knowing about different software solutions.

Why trust the PSOhub editorial review process?

No commissions. No affiliate links.

It’s important that our readers know that PSOhub does not make money from affiliate links on our software review articles. 

If you decide to click on a link to a solution or purchase that solution, we won’t receive any compensation. 

Expertise

Our review writers and editors have a combined 20+ years of experience with project management software. They all currently use multiple project management tools themselves (not just PSOhub). 

Because our writers and editors have actually used many of the high-rated solutions, they can speak effectively to the nuances, differences, and capabilities. 

And because our software reviews are collaborative, we bring in different minds from the PSOhub team in the form of editors. These editors can add their own perspectives to make the reviews more useful to our readers.

Due diligence

To make software reviews as useful as possible, PSOhub writers and editors do their due diligence. That means verifying pricing, making sure a new feature is useful, experimenting with different software tools, and much more. 

The idea behind this due diligence is to offer an accurate representation of the market at that moment and what it’s like to be a user.

Who our partners are

PSOhub is an official HubSpot Partner (the PSOhub UX was designed with HubSpot users in mind). We tend to lean into our relationship with HubSpot, often citing them in articles and looking for solutions that, like ours, are ‘HubSpot-friendly’. 

That said, we still don’t receive any commission from HubSpot or any other solution featured in our software reviews.

Our other partners include various professional service firms, and we do not review any software created by these entities. For more information, see PSOhub Partners.

In Sum

PSOhub’s editorial process for software reviews is straightforward: We research the topics in-depth, try the software, and get input from more than one experienced person. PSOhub is not paid to put any software tools in our reviews, meaning this content is free of affiliate links.